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Inspection scopes of shopping agent service:

1. Upon the goods arrive at DragonDirect warehouse, the appearance of the goods will be inspected by professional quality inspectors, such as color, large area of damage, stains, size, model, version number, etc. (like apparel, is subjected to your product remarks or the final change. The inspection is based on the size that on the product's label and tag. Errors such as color difference and actual size are not within the scope of inspection.);

2. Electronic and digital products are special commodities. The quality inspectors only check the appearance of the product, cannot check the completion of accessories in sealed box, and cannot turn on the product to check the quality problem (the quality inspectors will send the arrival picture for the user to confirm the product);

3. You can request for after-sale service about problem caused by the inspection when you receive the goods.

Tips:

1. Color difference, size error, use effect, etc. do not belong to the scopes of inspection. Electronic digital products belong to special commodities, and the quality inspectors only check the appearance of the products, and do not have a power-on check;

2. For unverifiable information, such as no obvious damage or contamination of the product, we will assume that you have communicated with the merchant and reached an agreement;

3. After receiving the goods, if it is found that your goods do not meet the requirements of the transportation conditions, we will make a special mark on the relevant order to remind you to negotiate the return service.